Terms & Conditions – AKS BY SAKSHI Welcome to AKS BY SAKSHI
These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website. We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. Any such updates will be posted on this page, and your continued use of the website will signify your acceptance of the revised terms.

  1. Use of Website
The AKS BY SAKSHI website provides an online platform for customers to browse, purchase, and learn more about our products. By using the website, you agree:
  • To use the website only for lawful purposes.
  • Not to copy, reproduce, or distribute any content without written consent from AKS BY SAKSHI.
  • Not to attempt unauthorized access or interfere with website functionality.
All website content, including images, text, and designs, is owned by or licensed to AKS BY SAKSHI and protected under copyright and trademark laws.

  1. Eligibility
Only individuals who are legally capable of entering into binding contracts under the Indian Contract Act, 1872 may use our website. If you are under 18 years of age, you may use the website only with the involvement and consent of a parent or guardian.

  1. Account Responsibility
If you create an account on our website, you are responsible for:
  • Maintaining the confidentiality of your login details.
  • Ensuring all information provided is accurate, current, and complete.
AKS BY SAKSHI is not responsible for unauthorized access or misuse of your account due to your negligence. We reserve the right to suspend or terminate accounts that provide false, misleading, or incomplete information.

  1. Product Information
We make every effort to display accurate product details, descriptions, and images. However:
  • Slight color variations may occur due to lighting or device settings.
  • Availability of products may change without notice.
We reserve the right to modify or discontinue products at any time without prior notification.

  1. Pricing
  • All prices listed on the website are in Indian Rupees (INR) and include applicable GST.
  • Shipping charges (if any) will be displayed at checkout before you place your order.
  • Prices and offers are subject to change without prior notice.
We strive to ensure accuracy, but in the event of an error in pricing or product information, we reserve the right to cancel or correct the order before dispatch.

  1. Shipping Policy
  • Orders are processed and shipped within 7–15 working days after payment confirmation.
  • Delivery timelines may vary based on location, courier delays, or unforeseen circumstances.
  • We are not responsible for delays caused by courier companies, postal services, or natural disruptions.
All orders are shipped only to the address provided during checkout.

  1. Cancellation Policy
  • Cancellations are accepted within 24 hours of placing an order, provided the order has not yet been dispatched.
  • Once the order has been processed or shipped, cancellations will not be possible.
To cancel an order, please contact us at [insert official email or WhatsApp contact] within the allowed time frame.

  1. Return & Exchange Policy
Please refer to our detailed Return & Exchange Policy for complete information. In brief:
  • We offer exchange only in case of damaged or wrong items.
  • A parcel opening video is mandatory for any claim.
  • No returns or refunds are provided once the order is confirmed.

  1. Payment & Security
By making a purchase, you confirm that:
  • The payment details provided (credit/debit card, UPI, etc.) belong to you or are used with proper authorization.
  • You will not use fraudulent or unauthorized payment methods.
We do not store your payment information. All transactions are processed securely through third-party payment gateways.

  1. Intellectual Property
All website content—including designs, text, images, graphics, and logos—is the intellectual property of AKS BY SAKSHI and is protected by applicable copyright and trademark laws. You may not copy, distribute, or use any part of this website for commercial purposes without our prior written consent.

  1. Limitation of Liability
  • AKS BY SAKSHI is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that the website will be free of errors, viruses, or interruptions.
  • In any case, our total liability shall not exceed the value of the product purchased.

  1. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India, and any disputes will be subject to the jurisdiction of the courts of Mohali.